At TRM Writer’s, we aim to ensure timely, safe, and reliable delivery of our physical books across India. This Shipping Policy explains how orders are processed, shipped, and delivered once a purchase is made on https://trmwriters.co.in.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

1. Order Processing

• All orders are processed after successful payment confirmation.
• Orders are generally processed within 1–3 business days, excluding Sundays and public holidays.
• During high-demand periods, book launches, or promotional campaigns, processing time may be slightly longer.

Once your order is dispatched, you will receive a confirmation message or email.

2. Shipping Locations

Currently, TRM Writer’s ships physical books only within India.

We do not offer international shipping at this time.

3. Shipping Method & Courier Partners

• Orders are delivered through trusted third-party courier and logistics partners.
• The choice of courier depends on your delivery location and service availability.
• We ensure proper packaging to prevent damage during transit.

4. Estimated Delivery Time

Estimated delivery timelines after dispatch:

• Metro Cities: 3–5 business days
• Non-Metro / Tier 2 Cities: 5–7 business days
• Remote or Rural Areas: 7–10 business days

Delivery timelines may vary due to:

• Courier delays
• Weather conditions
• Local restrictions
• Unforeseen circumstances beyond our control

5. Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout before payment.
• Any free shipping offers are subject to specific products, order values, or promotions and may change without prior notice.

6. Address Accuracy

Customers are responsible for providing complete and accurate shipping details, including:

• Full name
• Complete address with PIN code
• Valid mobile number

TRM Writer’s will not be responsible for delays or non-delivery due to incorrect or incomplete address information.

7. Order Tracking

• Tracking details will be shared once the order is dispatched, wherever available.
• Customers can use the tracking link to monitor delivery progress directly with the courier partner.

8. Delivery Attempts & Failed Deliveries

• Courier partners usually attempt delivery 2–3 times.
• If delivery fails due to:

• • Incorrect address

  • Customer unavailability

  • Refusal to accept the order

The order may be returned to us.
In such cases, re-shipping may attract additional charges.

9. Damaged or Missing Packages

If you receive:

• A damaged package
• An incorrect book
• A missing item

Please contact us within 48 hours of delivery with:

• Order ID
• Clear photographs of the package and product
• A brief description of the issue

📧 Email:trmwriters@gmail.com
📞 Phone: +91-9389220290

Requests made after this period may not be eligible for resolution.

10. Digital Content Disclaimer

Some sections of our website offer sample papers or downloadable PDFs for reference purposes.

• These do not involve physical shipping
• Access to digital content is subject to website availability and download permissions

11. Shipping Delays Beyond Our Control

TRM Writer’s is not liable for delays caused by:

• Courier service disruptions
• Natural disasters
• Government restrictions
• Force majeure events

We will, however, provide support and coordination wherever possible.

12. Changes to Shipping Policy

We reserve the right to update this Shipping Policy at any time.
Any changes will be posted on this page with an updated effective date.

13. Contact Information

For shipping-related queries or assistance:

📧 Email:trmwriters@gmail.com
📞 Phone: +91-9389220290

Governing Law

This Shipping Policy shall be governed by the laws of India.