At TRM Writer’s, accessible from https://trmwriters.co.in, we are committed to protecting the privacy and personal information of our customers, authors, researchers, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide a smooth and secure experience.

a) Personal Information

We may collect the following details when you:

• Place an order
• Contact us through forms or email
• Subscribe to updates or enquire about our publications

This includes:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Order and payment-related details
• Any message or document voluntarily shared with us

b) Non-Personal Information

We may automatically collect:

• Browser type and device information
• IP address
• Pages visited and time spent on the website
• Referring URLs

This data is used only for analytics and website improvement.

2. How We Use Your Information

The information collected is used strictly for legitimate business purposes, including:

• Processing and delivering physical book orders
• Sending order confirmations, invoices, and delivery updates
• Responding to queries, complaints, or support requests
• Improving our products, services, and website experience
• Maintaining internal records and compliance requirements
• Preventing fraud and unauthorized transactions

We do not use your information for unsolicited marketing without consent.

3. Payment Information Security

All payments made on TRM Writer’s are processed through secure third-party payment gateways.
We do not store your card details, UPI IDs, or banking credentials on our servers.

Payment data is handled directly by the payment service provider as per their privacy and security standards.

4. Sharing of Information

TRM Writer’s does not sell, trade, or rent your personal information to third parties.

Information may only be shared with:

• Courier and logistics partners for order delivery
• Payment processors for transaction completion
• Legal authorities if required by law

All third parties are obligated to protect your data and use it solely for the intended purpose.

5. Use of Cookies

Our website may use cookies to:

• Enhance browsing experience
• Understand visitor behavior
• Improve website performance

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Sample Papers & Downloads

Sample research papers and PDFs available on the website are provided for reference and educational purposes only.

We do not track or collect personal data solely for downloading sample papers unless explicitly submitted by the user.

Unauthorized reproduction or commercial use of these materials is prohibited.

7. Data Retention

We retain personal information only for:

• Order fulfillment
• Customer support
• Legal and accounting compliance

Once the data is no longer required, it is securely deleted.

8. Your Rights

You have the right to:

• Request access to your personal information
• Request correction or update of inaccurate data
• Request deletion of your data (subject to legal obligations)

Requests can be made using the contact details below.

9. External Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.

10. Policy Updates

TRM Writer’s reserves the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.

11. Contact Information

For any privacy-related concerns, you may contact us at:

📧 Email:trmwriters@gmail.com
📞 Phone: +91-9389220290

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.