Healthcare Policies in India— An analytical–narrative perspectiveBy Devanssh Mehta, M.Pharm., MBA

Healthcare is both the moral litmus test and the strategic backbone of a nation. For India — a vast, diverse federation of 1.4+ billion human beings with stark inter-state disparities, demographic transition, and rising non-communicable disease burden — healthcare policy is where economics, governance, science and social justice intersect. This article examines the architecture, evolution, strengths, and lacunae of India’s healthcare policies; evaluates recent structural reforms; and forwards pragmatic recommendations for policy, financing, human resources, technology adoption, and governance. The narrative is structured as: context → background → critical analysis → implications → practical recommendations → conclusion.


Background: the policy architecture and its intent

India’s contemporary health policy landscape is shaped by a handful of foundational instruments and programmes that together aim to deliver universal health coverage (UHC) while balancing federalism, fiscal constraints, and growing clinical complexity.

  1. The central declarative framework is the National Health Policy, 2017, which emphasizes preventive care, primary care strengthening through Health and Wellness Centres, and an ambition to raise public health expenditure progressively to 2.5% of GDP by 2025. . (For administrative matters the principal implementing ministry is the Ministry of Health and Family Welfare.)
  2. Programmatically, the National Health Mission (incorporating NRHM and NUHM) remains the vehicle for rural and urban health systems strengthening, reproductive-maternal-neonatal-child and adolescent health (RMNCH+A) services, immunization, disease control, and local health systems investment. Its mandate explicitly supports the goals of NHP 2017. . (Operationally referred to as the National Health Mission.)
  3. On financial risk protection and secondary/tertiary care access, Ayushman Bharat — Pradhan Mantri Jan Arogya Yojana (PM-JAY) was launched to provide large-scale hospitalisation cover for the poor and vulnerable and build a national platform for health entitlement. It is perhaps the most visible expression of India’s UHC ambitions in the last decade. . (The scheme is commonly referenced as Ayushman Bharat – PMJAY.)
  4. On medical education and regulation, the National Medical Commission (NMC) Act, 2019 replaced the Medical Council of India with a new regulatory architecture intended to increase transparency, standardize medical education, and expand the supply of qualified doctors. . (Regulatory body referenced as National Medical Commission.)

These instruments are complemented by disease-specific programmes (TB Control, National AIDS Control Organization earlier, immunization under UIP), state health policies, public health regulatory measures, and a bustling private health sector which provides 60–80% of outpatient care and much of inpatient tertiary care in urban India.


Critical analysis: what has worked, what hasn’t

1. Policy ambition versus fiscal reality

Ambition. The 2017 policy’s priority — comprehensive primary care, preventive focus, and higher public spending — is correct in logic and orientation. The explicit target of 2.5% of GDP for public health spending by 2025 set an important political benchmark. .

Reality. Public health expenditure has in practice been constrained below that target. The shortfall in sustained, predictable public financing limits the scale-up of essential infrastructure, human resources, supply chains, and preventive programmes. Underfunding produces cascading weaknesses: poor facility readiness, weak referral networks, and out-of-pocket spending that pushes households into distress.

Implication: Policy without credible fiscal pathways and multi-year commitments risks becoming an aspirational document rather than a transformational plan.

2. Primary care: Health and Wellness Centres (HWCs) — progress and operational gaps

Progress. The HWC model under Ayushman Bharat seeks to convert existing sub-centres and primary health centres into comprehensive first-contact facilities offering preventive, promotive, and basic curative services (NCD screening, maternal services, childhood immunization, basic diagnostics). This is the correct strategic pivot from disease-centric verticalism to person-centric primary care.

Gaps. Implementation heterogeneity across states, difficulties in recruiting skilled primary-care clinicians and mid-level providers, irregular drug and diagnostics supply, and weak community linkages blunt the impact of HWCs. The governance challenge is not only money but managerial bandwidth at district levels.

3. Financial protection and portability: PM-JAY’s scale and the delivery paradox

Scale. PM-JAY is the world’s largest publicly financed health insurance scheme and has expanded hospital coverage to millions, enabling cashless tertiary care for many beneficiaries. .

Delivery paradox. Large-scale insurance is not identical to guaranteed access. Empirical reports and audits document issues: delayed claim reimbursements to hospitals, uneven empanelment across geographies, differential package rates that disincentivize quality care, and portability issues for migratory populations. News reports and field cases show patients with entitlement cards sometimes face refusals due to non-empanelment or administrative confusion. .

Implication: Payment design, grievance redressal, inter-state coordination for portability, and quality assurance mechanisms must be strengthened to translate coverage into care.

4. Human resources for health: shortage, maldistribution, and skill mismatch

Problem. India faces a chronic shortage of doctors, nurses, and allied health professionals in the public sector, especially in rural and remote districts. Vacancies in First Referral Units and Primary Health Centres persist even as seats in medical colleges increase.

Regulatory reforms. While the NMC Act (2019) attempted to reform medical education and licensing, there remains a time-lag between policy change and workforce expansion. State-level initiatives, task-shifting, and innovations like contractual hiring under NHM have helped but produced non-uniform outcomes. .

Implication: Supply expansion must be paired with retention strategies (rural incentives, career tracks), quality accreditation, and investment in nursing/allied health education.

5. Public health systems and pandemic learning

COVID-19 stressed India’s public health machinery but also catalysed investments in disease surveillance, laboratory capacity, digital health records, and vaccine rollout logistics. Yet, the emphasis on episodic emergency response sometimes overshadowed systematic investments in primary prevention, mental health, and non-communicable disease control.

Implication: Emergency readiness must be institutionalized without crowding out long-term public health functions (water, sanitation, behaviour change, NCD screening).

6. Governance, accountability and audit realities

Independent audits and performance reviews have highlighted gaps in financial management, programme implementation, and outcomes. For instance, performance audits have pointed to shortcomings in infrastructure availability, equipment maintenance, and optimal use of funds allocated under NHP goals. .

Implication: Stronger district-level public-health management units, regular performance audits with transparent dashboards, and citizen-participation mechanisms are necessary to close the implementation loop.


Technology, data and innovation: the digital opportunity and its limits

Digital health: a double-edged sword

Digital platforms (telemedicine guidelines, eSanjeevani, digital registries, and the Ayushman Bharat Digital Mission) can democratize access, improve continuity of care, and reduce waste. When designed interoperably and implemented with attention to privacy, they lower transactional friction between patients, primary care, referral hospitals, and payers.

However, digital solutions cannot substitute the absence of basic clinical infrastructure and trained personnel. The “digital first” impulse risks widening inequities where digital literacy and internet connectivity are poor. Data governance and patient privacy frameworks must not be an afterthought; they must be statutory, enforceable and patient-centric.

Recommendation: Invest in digital literacy, low-bandwidth telehealth solutions, robust data protection laws tailored to health (consent, breach liability, anonymization), and interoperable health records that prioritize clinical utility over surveillance.


Financing reform: beyond insurance to strategic public investment

Insurance for hospitalisation (demand-side financing) reduces catastrophic expenditure for covered episodes, but it does not substitute for universal primary care and prevention. India needs a hybrid financing strategy:

  • Sustained public investment to reach 2.5% of GDP (or an alternative credible path), ring-fenced for primary care, public health infrastructure, HRH, and drug supply.
  • Strategic purchasing for tertiary care with quality benchmarks, bundled payments, and outcome-oriented contracts under PM-JAY.
  • Local revenue mobilization and state fiscal responsibility: encourage states to increase budgetary commitments, linked with performance incentives.
  • Regulated private sector participation: define price readjustment mechanisms, essential diagnostics pricing, and hospital empanelment rules; use public procurement to lower costs for essential medicines.

Equity, gender and marginalized groups: policy must be pro-poor in practice

Programs often look equitable on paper but leak at points of access. Migrant workers, women, tribal communities, and the urban poor face barriers in documentation, portability of entitlements, cultural barriers, and lack of women-friendly services. Policy design must include:

  • proactive outreach and entitlement portability systems,
  • women-centred service delivery hours and spaces,
  • tribal health mediators and mobile clinics,
  • community health worker empowerment with fair remuneration and supervision.

Research, local manufacturing and pharmaceutical policy intersections

India’s pharmaceutical industry is a global supplier of generics and vaccines. Healthcare policy must align with industrial policy: secure supply chains for essential medicines, incentivize local production of critical diagnostics and vaccines, and create predictable procurement markets for public programmes. Rational drug use, antimicrobial stewardship, and price regulation for new therapies must be policy priorities to safeguard both public health and market stability.


Strategic recommendations (operational and policy)

  1. Fiscal credibility with phased targets. If immediate 2.5% GDP is not politically feasible across all states, define a robust, legislated, multi-year glide-path with milestone indicators tied to outcomes (HWC performance, immunization coverage, maternal mortality reduction). Provide a central matching grant for states that meet governance milestones.
  2. Primary care as the organizing principle. Strengthen HWCs with guaranteed staffing norms (doctor + nurse + health officer + lab tech), predictable ring-fenced drug budgets, and district-level supply chains. Introduce performance-linked incentives that reward outcomes (NCD control, institutional delivery rates) rather than procedure volumes.
  3. Reform PM-JAY for quality and portability. Introduce differential package rates for high-complexity procedures with bundled payment and outcome measures; set strict timelines for claim settlement; make portability automatic with biometric or federated ID verification; strengthen grievance redressal with a transparent tracker.
  4. Human Resources: scale and retention. Ramp up seats in nursing and allied health with quality accreditation; create rural service bonds with positive incentives (career progression, loan forgiveness, housing); operationalize contractual specialist hiring with competitive but accountable packages, and invest in continuing medical education.
  5. Data, governance and accountability. Mandate district health performance units with access to real-time dashboards; publish state and district health indices openly; use independent third-party audits (CAG-style reviews) for programme fidelity and funds utilization.
  6. Regulatory coherence. Align NMC reforms with nursing and allied health regulation to ensure consistent quality across the workforce. Introduce Health Technology Assessment (HTA) institutionalization for rational adoption of new interventions.
  7. Public-private engagement with guardrails. Allow private providers to participate in public programmes but enforce pricing transparency, clinical audit, and outcome reporting; use public procurement for essential supplies to stabilize prices.
  8. Protect the vulnerable. Implement automatic enrollment pathways for migrants and informal sector households; ensure maternal and neonatal service entitlements are unconditional and free at point of care.
  9. NCD and mental health focus. Institutionalize NCD screening at HWCs with linkage to affordable medications; scale community mental health programs integrated into primary care.
  10. Disaster readiness and public health functions. Invest in laboratory networks, epidemiologic intelligence, and trained public health cadres—this is cost-effective insurance against future pandemics.

Implications for stakeholders

  • For central government: Provide fiscal leadership, national standards, and inter-state coordination platforms (data, procurement, workforce).
  • For state governments: Translate policy into local plans, invest in HRH, and innovate service delivery models fit for local epidemiology.
  • For clinicians and institutions: Embrace primary-care linkages, quality assurance metrics, and digital integration.
  • For pharmaceutical and device industry: Engage with predictable procurement pipelines, commit to quality and affordability, and support domestic manufacturing for strategic products.
  • For citizens and civil society: Demand transparency, participate in local health committees, and hold systems accountable for outcomes, not promises.

A short case study: translating coverage into care (diagnostic of a delivery gap)

A frequently observed problem is a beneficiary who holds an entitlement card (PM-JAY) but is turned away by a hospital due to non-empanelment or confusion over out-of-state portability. The root causes are administrative (empanelment gaps), financial (payment delays leading to hospital reluctance), and informational (beneficiary and provider ignorance about portability rules). The remedy requires simultaneous action: enforce timely claims processing, rationalize empanelment incentives in under-served districts, and launch beneficiary-facing information campaigns with digital verification tools. Small technical fixes here reduce catastrophic delays and human suffering at scale. (This pattern has been observed in field reporting.) .


Conclusion: a balanced, actionable pathway to universal health with an Indian soul

India’s healthcare policy architecture over the last decade has matured in ambition: from declarative goals in the National Health Policy, 2017 to large-scale schemes like Ayushman Bharat and structural reforms such as the NMC Act. These are meaningful steps. Yet ambition without execution yields unmet expectations. The next policy phase must be unapologetically practical: fund primary care reliably, fix logistics and human resources, reform payments for quality and portability, harness digital transformation responsibly, and institutionalize accountability.

Policy success will be judged not by the number of schemes launched but by measurable improvements in population health — declines in maternal and neonatal mortality, flattening of catastrophic health spending, better NCD control, and equitable access regardless of caste, class, gender or geography. For India to achieve a healthcare system that is both scientifically robust and morally just, policy must embed fiscal credibility, managerial competence, and ethical clarity.


Final reflections

A nation’s health policy is a mirror to its priorities. If India desires economic flourishing and social cohesion, it cannot compartmentalize health as a welfare item alone. Health is an investment in human capital, resilience, and dignity. The policy imperative now is integration: integrate prevention with cure, digital with human touch, insurance with primary care, and national standards with local adaptation. If implemented with integrity and sustained financing, India can deliver a healthcare system that lives up to its demographic promise and ethical responsibility.


Key references and sources

  • National Health Policy, 2017 — Ministry of Health and Family Welfare (Official).
  • Ayushman Bharat — Pradhan Mantri Jan Arogya Yojana (Official scheme portal and government communications).
  • National Health Mission (Official NHM portal).
  • The National Medical Commission Act, 2019 (India Code / Official text).
  • Performance audit and assessments of public health infrastructure and services (CAG executive summaries and government reviews).
  • Reporting on implementation and citizen-level barriers to access (selected news reporting

Leave a Reply

Your email address will not be published. Required fields are marked *

Shopping Cart0

No products in the cart.

Shopping Cart0

No products in the cart.